Our Privacy Policy
Last updated: September 2026
Who we are
Greystone & Mason Ltd, Southburgh House, Southburgh, Norfolk, IP25 7SU. Website: greystoneandmason.co.uk. Email: enquiries@greystoneandmason.co.uk. Tel: 01362 820 534.
What information we collect
We collect personal information when you submit an enquiry through our contact form — including your name, email address, telephone number and any project details you provide. We also collect standard technical data including your IP address and browser information for spam detection purposes.
How we use your information
We use the information you provide solely to respond to your enquiry and to communicate with you about your project. We will not use your details for marketing purposes without your explicit consent.
How we share your information
We do not sell or pass your personal data to third parties. We may share your information where required by law, by court order or to protect our legal rights. In the event that Greystone & Mason Ltd is sold or merged with another business, your information may be transferred to the new owner as part of that transaction.
Cookies
Our website uses cookies to improve your experience. If you submit an enquiry, cookies may be set to save your details for convenience. We also use standard analytics cookies to understand how visitors use our site. You can control cookie settings through your browser at any time.
Embedded content
Pages on this site may include embedded content from third-party services. This content behaves as if you had visited those third-party websites directly and may collect data, use cookies and track your interaction with that content.
How long we retain your data
Enquiry data is retained for up to two years from the date of submission, or for as long as is necessary to fulfil the purpose for which it was collected. You may request deletion of your data at any time.
Your rights
Under UK GDPR you have the right to access, correct or request deletion of any personal data we hold about you. You also have the right to restrict or object to processing, and to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, contact us at enquiries@greystoneandmason.co.uk.
How we protect your data
We take reasonable technical and organisational measures to protect your personal information from loss, misuse or unauthorised access. No method of transmission over the internet is completely secure and we cannot guarantee absolute security.
Contact
For any privacy-related queries contact us at enquiries@greystoneandmason.co.uk.




